Privacy & Data Protection
How Glam By Adele collects, uses and protects your personal data, in line with the General Data Protection Regulation (EU) 2016/679.
Last updated 11 October 2026
1. Who is responsible for your data
The data controller for the personal data collected on this site is:
2. What data we collect
When you place an order we collect your name, delivery address, email address, phone number and, if you provide it, your VAT number. We also keep a record of your orders, the amounts paid and the date on which you gave your consent.
3. Why we use your data
Your data is used to process and deliver your order, to issue your invoice, to meet our accounting and VAT obligations, and to contact you about your order. We do not sell your data and we do not use it for advertising.
4. On what legal basis
We process your data to carry out our contract with you (your order), to meet our legal obligations (accounting and VAT) and, where you have ticked the consent box at checkout, on the basis of your consent.
5. Your consent
When you enter your details at checkout you are asked to tick a box confirming that you have read this page and that you agree to your data being used as described here. Your consent is recorded with your customer file, together with its date. You may withdraw it at any time by writing to us; withdrawing it does not affect orders already placed.
6. How long we keep your data
Invoices and accounting records are kept for seven years, as required by Belgian law. Your customer file is kept for as long as we have a business relationship with you and is deleted on request.
7. Who can see your data
Only the staff of Glam By Adele who need it to handle your order. Our payment provider (Stripe) processes your card payment and our hosting provider stores the data on servers within the European Union. We never sell or rent your data.
8. Your rights
You have the right to access your data, to have it corrected or deleted, to restrict or object to its use, and to receive it in a portable format. To exercise any of these rights, write to us and we will answer within one month.
9. Cookies
This site only uses the cookies strictly necessary for it to work (your basket, your language and your session). No advertising or tracking cookies are used.
10. Complaints
If you believe your data has not been handled correctly, contact us first. You may also lodge a complaint with the Belgian Data Protection Authority (APD/GBA), Rue de la Presse 35, 1000 Brussels.